How to Connect Your Instagram & Activate 24/7 AI Staff
Follow these 4 simple steps to connect any Instagram business or creator account. Because Jagy uses official Meta Graph API webhooks, you never have to share or give out your Instagram password.
The #1 Setting Required by Meta: "Allow Access to Messages"
By default, Instagram disables external bots from seeing or receiving direct messages for user privacy.
Before Jagy can receive incoming customer inquiries, you MUST turn ON "Allow access to messages" in your Instagram mobile app.
Without this toggle enabled, Instagram will silently block incoming messages from reaching the bot.
1
Switch to a Professional Account (Free in 30 Seconds)
Meta developer APIs only function on Professional accounts (Creator or Business). Personal accounts do not support webhook automations.
Instagram Profile➔Menu ☰ (Top Right)➔Settings and privacy➔Account type and tools➔Switch to professional account
Choose either Creator (if you are a personal brand/expert) or Business (if you run a clinic, hotel, salon, boutique, or agency). Both work 100% identically with Jagy.
2
MOST IMPORTANT STEP
Enable "Allow Access to Messages" on Your Phone
This is the crucial step. It gives official Meta permission for your authorized automation to read incoming inquiries and send prompt answers to customers.
Instagram App➔Menu ☰➔Settings and privacy➔Messages and story replies➔Message controls➔Allow access to messages = ON
Allow access to messages
Allow third-party tools to manage messages on Instagram.
Don't see "Connected tools"?
If this option is missing, verify Step 1: you are likely still on a personal Instagram profile. Once switched to Professional, the "Connected tools" menu will appear immediately.
3
What is the Number Shown in Step 2 on Jagy.in?
When setting up on jagy.in/setup, you will see a 6-digit number in Step 2:
🔐 2FA Device Verification Code
Ties your dashboard to your browser so no hacker can access your client chats.
839201
Why is it shown on screen?
To ensure zero friction during onboarding, our system generates your instant 2FA session code right on screen so you don't have to wait for an SMS.
Simply click Auto-Fill Code (or type the 6 digits into the boxes) and tap "Verify & Lock Device Session" to continue to Step 3.
4
Connect Your Handle & Test with a 2nd Account
In Step 4 of the setup portal, enter your public Instagram handle (e.g. @yourhotel_goa). Jagy will register your account with our 24/7 cloud cluster.
How to Live-Test Right Away:
Pick up your second Instagram account (or ask a friend to test from their phone).
Search for your business Instagram account.
Send a message like: "Hello! What are your room rates?" or "Bhai booking available hai kya?"
Result: Jagy's AI will read the inquiry, check your plain-sentence policies, and reply within 2 to 3 seconds. Saath hi aapke Telegram bot par lead alert aa jayega!
The 24-Hour Messaging Window Rule:
Under official Meta policy, an automated bot cannot send unsolicited cold messages. But as soon as a customer messages your account first, a 24-hour window opens where Jagy replies freely and ban-proof.
Frequently Asked Questions
Quick answers to common questions about Meta Instagram automation.
Do I ever need to share my Instagram password?
Never. Jagy uses official Meta Graph API webhooks and developer access tokens. Neither Jagy nor any staff member will ever ask for your Instagram password.
Why didn't Jagy reply when I messaged from my own account?
Meta strictly prohibits an account from receiving webhooks for its own messages (you cannot send a DM to yourself). Always test using a separate secondary Instagram account or a friend's phone.
Is there any risk of an Instagram shadowban?
Zero risk. Unlike illegal scraping bots that log in with your password, Jagy operates 100% through official Meta developer webhooks and respects Meta's 24-hour customer service window.
Do I need to pay ₹500 to Google Cloud before starting?
No! You can test your automation immediately with our pre-configured infrastructure. You only activate your commercial Google Cloud billing once your client pays you their monthly retainer.
Ready to Launch Your 24/7 AI Staff?
Setup takes less than 3 minutes. Teach your AI your pricing in plain English, lock your device session, and start capturing every guest inquiry.